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Keystone Freight Co.
Keystone Freight Dispatch Dashboard
A real-time dispatch dashboard that replaced a wall of spreadsheets and a lot of shouting.
Technologies
- React
- NestJS
- PostgreSQL
- WebSockets
Case study
The challenge
Keystone ran dispatch on shared spreadsheets. Drivers, loads and customers all lived in different tabs, and a single change meant three phone calls.
What we did
Built a live dashboard of loads, drivers and status
Added drag-and-drop load assignment
Gave customers a tracking link instead of a phone call
Surfaced delays early with automatic alerts
The result
Dispatch calls cut by roughly half
On-time updates customers can see for themselves
One screen instead of nine spreadsheet tabs
Gallery
